Privacy Policy

At Serene Sloth, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website. You agree to the terms outlined in this policy by accessing and using our services.

Collection of Personal Information:

• When you make a purchase or register an account with Serene Sloth, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary for order processing, delivery, and customer support.
• We may also collect non-personal information such as your browsing activity, IP address, and device information to enhance your user experience and improve our services.

Use of Personal Information:

• We use the personal information you provide to process your orders, communicate with you regarding your purchases, and provide customer support.
• We may also use your email address to send you promotional offers, newsletters, and updates about our products and special deals. You have the option to unsubscribe from these communications at any time.
• Your personal information may be used for internal purposes such as data analysis, website improvement, and market research to better understand our customers' preferences and enhance our product offerings.

Protection of Personal Information:

• We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration.
• We use secure payment gateways for processing transactions to ensure the safety of your financial information.
• While we take reasonable steps to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your personal information to the best of our abilities.

Third-Party Disclosure:

• We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you (e.g., payment processors, shipping partners).
• We do not sell, trade, or transfer your personal information to outside parties for marketing purposes without your consent.

Cookies and Tracking Technologies:

• Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site.
• These technologies allow us to remember your preferences, analyze trends, track website usage, and provide personalized content and advertisements.

Compliance with Laws:

• We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

By using our website, you acknowledge and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

If you have any questions or concerns about our privacy practices or would like to update or delete your personal information, please contact us at CustomerCare@theSereneSloth.com. We will make reasonable efforts to address your requests.