Shipping And Sales Tax

Thank you for choosing Serene Sloth for your unique jewelry, beads, and gemstone needs. We strive to provide you with a seamless and enjoyable shopping experience, including reliable and efficient shipping services. Please read our Shipping Policy below for more details:

Processing Time

• We understand that prompt order processing is important to you, especially when purchasing gifts for special occasions like Christmas, weddings, birthdays, anniversaries, or Mother's Day. We make every effort to process and ship your order within 1-2 business days from the date of purchase.
• Please note that processing times may vary depending on the availability of the product, customization requirements, and order volume.

Shipping Methods and Delivery

• We offer a range of shipping options to accommodate your needs. During the checkout process, you can select the preferred shipping method that suits your timeframe and budget.
• Our shipping partners include reliable carriers that ensure safe and timely delivery of your orders.
• Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

Estimated Delivery Time

• The estimated delivery time may vary depending on your location and the shipping method chosen.
• As a general guideline, domestic orders within United States typically arrive within 2-5 business days from the date of shipment.
• International orders may take longer to arrive, depending on customs clearance procedures and the destination country. Please allow 2-5 business days for international deliveries.

Shipping Costs

• Orders within the US over $35 get free shipping.
• Shipping costs are calculated based on factors such as the weight of the package, destination, and chosen shipping method. The exact shipping cost will be displayed during the checkout process before finalizing your order.
• We occasionally offer free shipping promotions or special deals. Keep an eye out for any ongoing offers to enjoy savings on shipping costs.

International Shipping

• We are delighted to serve customers from around the world. However, please note that international customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
• Customs regulations and import duties vary by country. We recommend contacting your local customs office for more information before placing an international order.

Order Tracking

• We provide order tracking information for all shipped orders. You can track the status of your package using the tracking number provided in the shipping confirmation email or by logging into your Serene Sloth account.
• In case of any issues with tracking or delivery, please don't hesitate to contact our customer support team. We are here to assist you.

If you have any questions or require further assistance regarding our shipping policy, please reach out to our customer support team at CustomerCare@theSereneSloth.com. We are more than happy to help.

Note: Serene Sloth reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.